Cybersecurity Guidelines for E-commerce Consumers Sharing Indicator: White 1-4 CONSIDER USING ADDITIONAL VERIFICATION OPTIONS • If available, consider using additional verification mechanisms (such as email messages) offered by e-commerce apps or websites (including social media accounts). • Choose to shop online with e-commerce service providers who provide that extra verification protection option. 1-5 UPDATE APPLICATIONS REGULARLY • Keep all your applications (including operating system and antivirus software) on your devices up to date. This can be done either automatically (by enabling that feature on your device) or manually (by dedicating a fixed time of the week/month to run the update). 1-6 BACK UP YOUR DATA • Back up your data by, for example, copying it to your computer or to an external hard drive to avoid losing your data in case of your device (which you use for e-commerce) got infected with viruses. • Enable the automatic back up feature, if available on your device. 1-7 CHANGE DEFAULT SETTINGS ON YOUR DEVICES AND ACCOUNTS • Review and change the default security and privacy settings on your accounts and web browser to, for example, avoid saving social media login credentials, payment or bank account data. 1-8 PAY ATTENTION TO SECURITY WARNINGS • Do not ignore security warnings (e.g., alerts of unverified e-commerce service providers or non-secure websites) that may come up on your screen. • Make sure that you read and understand them before taking any further actions. Document Classification: Open 11

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