Cybersecurity Guidelines for E-commerce Consumers
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2. Secure Your E-commerce Transactions
2-1 REVIEW YOUR TRANSACTIONS PERIODICALLY
• Review your bank (specifically your credit card) statements and
electronic wallets (eWallets) transactions periodically. Call your
bank right away if you see any suspicious fraudulent purchases. Stop
your credit card immediately, through, for example, your bank’s app
or website, when your card is stolen. The sooner an online fraud is
detected, the faster other consumers can also be alerted by the bank.
• Make sure your contact information with your bank is up to date.
• Enable SMS notifications on your credit card/eWallet to stay informed
about any transactions on your account.
2-2 USE A DEDICATED CREDIT CARD
• If you own multiple credit cards, try to use a dedicated one for
e-commerce purchases.
• If offered by your bank, use a low limit card or a pre-paid one.
2-3 SECURE YOUR ELECTRONIC WALLET
• Make sure to protect access to your eWallet with a strong authentication
mechanism (e.g., password). eWallets are becoming more popular and
widely used by consumers, therefore attacks related to these payment
methods are rising.
• Frequently check your eWallet account for suspicious activities (e.g.,
failed login attempts).
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