Bhutan e-Government Master Plan Technical support SLA Issues Reporting SS ‘ne While the development of the remaining Agencies identified e-Services will continue, the focus will be to review the developed e-Services to ensure: 1. Availability of e-Services (currently, less than 20 of the 89 deployed e- Services are functioning) and possibility of making it available in Dzongkha; Accessibility of e-Services anywhere, accessible only at Community anytime (currently, e-Services are Centres with the assistance of operators at the centres); Ease of use of e-Services: Consolidation of e-Services (where there is duplication across agencies); Extension from e-Services to m-Services, that is, from the web to the mobile platform, where feasible; Availability of maintenance services for e-Services; and Inclusion of impactful e-Services omitted from the list e.g. Online Tax Filing. DITT/MoIC has year G2G in the 11F YP. marked Nu.100m for automation of G2C, G2B and