(6) Hear the complaint and settle the disputes between clients and regulatory bodies through appropriate means. 9, The Ministry may recommend the Authority to exempt the license requirement: (1) Fer certain types of ICT apparatus; and (2} For the use circumstances improvement of those such as ICT apparatus widening under consumer certain choices, in the services, increasing the coverage of Services, fC. Directives in the interest of national security and international relations 10. In the interest of the sovereignty, security, unity and integrity of Bhutan, the Minister may issue a directive requiring a person to do or abstain from doing an act pertaining to ICT and Media facility OF Services. LE. A person to whom directive is issued under section 10 of this Act shall execute the directives notwithstanding any rights conferred by or under this Act. In the event ofa person failing to comply with the directive under section LO of this Act, the Authority may revoke the hcense or permit and may impose fine as may be prescribed in the Rules and Regulations. Information, Communications and Media Act of Bhutan 2018 4