As designed therefore, the inter-Governmental mechanism requires
to function optimally in order
to effectively coordinate horizontally at the policy level (design,
understanding of gaps,
recommendations of policy action) as well as vertically at the sectoral
level and in the actual
implementation of the interventions required to successfully realize
the outlined aspirations.
Further, an effective system would facilitate tracking accountabilities
and holding various
institutions accountable across the divisions of power for both the digital
transformation as well as
the development priorities that are intertwined from the NSDS. Optimali
ty therefore would include
the advancement of a whole of government approach to ICTs and
development that integrates
engagement of the three branches of Government. This is therefor
e assessed as a factor of both
human capacity, integrated coordination and inclusiveness.
Capacity needs assessment
Being a national development
programme,
embedding
the administrative,
coordinative,
financing,
monitoring and reporting arrangements is foundational to effectiv
e functioning in the immediate, to
the medium term. There are observable challenges for instance
in the institutional arrangements
that could hamper effective progress. An example relates to
how the SCITC is designed and
funded. SCITC as currently constituted lacks human resources
within its structure and has a
mandate for operations within the executive branch only. Identify
ing clear roles, mandates and
responsibilities at the political, strategic and operational level
of all Government institutions
engaged and contributing to the overall achievement of the
digital transformation programme
outcome is realized as a distinct need for its successful
implementation, implying public
administration and civil servants reforms related to designation
of responsible staff in relevant
agencie
s,
provisions.
relevant job description updates, with clear qualification
requirements and other related
Preparatory assistance and lessons for further improv
ement
Since the launch of the digital transformation Taza Koom progra
mme in 2017, UNDP was able to
partner with the Government on early preparation for Taza
Koom operationalization through a
short-term Taza Koom workplan that is already being implemented
(Annex A). Early results from
the running of a number of interventions has been able to demonst
rate the potential of a fullyfledged project to enhance and institutionalize a whole of govern
ment approach described earlier.
So far, as it could be viewed from the draftsTaza Koom Concept
and Action Plan for the period
2018-2022, there is varying levels of engagement and prepare
dness to Implement the plan by
agencies working with different automated systems, from
“electronic queuing for children’s
educational organizations by the Ministry of Education, to
creation of National Spatial Data
Infrastructure by the State Registration Agency, amounting to more
than a hundredé of information
systems run currently. Systematic approach to interagency data
exchange and services provision
is required and this could be achieved through better vertical and
horizontal integration of different
systems used by Government agencies.
The national interoperability framework Tunduk (based on Estonia
n X-road) introduced in 2017 is
based on its latest version using blockchain technology and currentl
y is work in progress requiring
further regulatory, technical standardization and legislative base
development to allow seamless
and effective use of data available to streamline public services
delivery. The State Committee on
Information Technology and Communication as the main
body working to coordinate the
implementation of Taza Koom programme within the Govern
ment, is responsible for forming
enabling legislative framework for digital transformation includin
g on an interoperability framework,
interagency data and documents exchange, e-governance
and many other. Nonetheless as
outlined earlier, there are capacity challenges and modality of
financing of expertise to the entity
requiring further examination to ensure its sustainability.
To demonstrate gains of digital transformation process
to the population, the Government decided
to concentrate
number
on the prioritized e-services
of projects
implemented
and
or in the process
°Taza Koom action plan is in the process of approval
applications
development
of implementation
and delivery, with a
by different state agencies