Digital Transformation Strategy: The Bicentennial of Costa Rica 2018-2022 Pura Vida Digital 4. Online municipal services platforms Sectors: Citizens and territories Digital transformation An ecosystem of digital solutions that enhance the availability of municipal procedures and services, as well as their interaction with users by means of electronic channels. Online municipal services and proceedings Interoperability of services in local governments Big data tools for municipal decisions Digital territorial information Integration of digital municipal services Where are we headed? Improved access to information for municipality users More agile processes and improved efficiency of services provided to citizens Promotion of transparency Improved interaction of in municipal proceedings citizens with municipalities Strategic allies Municipal Promotion and Advice Institute (IFAM) Municipalities. 28 Fostering of municipal technological solution exchange and interoperability