Digital Transformation Strategy: The Bicentennial of Costa Rica 2018-2022 Digital Pura Vida 3. National digital government portal Sectors: Social Development / Digital Government/ Economy and trade Digital transformation A digital one-stop shop to access all proceedings and services, as well as a space to manage citizen information and the certificates and records generated by the State. Online portal - unique Digital certifications and catalog of services and records with digital signatures transactions of the digital and electronic seals government. Interoperability of information - single point of a citizen’s public information “One-time” principle - one time presentation of requirements for public proceedings Integration of one-stop shops Where are we headed? Easier access to the digital Reduced use, transfer and Encouragement to comply Improved citizen experience Reduced administrative services provided by public conservation of paper with Act N°8220 when interacting with costs of managing institutions institutions proceedings Strategic allies Ministry of the Presidency Ministry of Economy, Industry and Trade Costa Rican Electricity Institute (ICE) Ministry of Communication Private sector 27 Reduced time and costs incurred by citizens when conducting proceedings