44 (4.2.1) Shared Applications and Common Data Services (102) It is advisable to implement shared application initially to integrate and share tasks with similar nature rather than implementing e-Government process separately by different departments using different technologies in public service delivery across the country. The recommended centralized shared applications are as well as: a) b) c) d) e) f) National Government Portal Citizen ID Management System Document Management System Civil Service Identity Management System E-Government Call Centre Human Resource Management System (HRMS) Example : (1) The process involving in the finance sector such as e-Payment Gateway, e-Procurement, e-Tender, Financial Management System, Account Management System, e-Banking, Taxation System should be implemented in the way to share and use among different departments, and led by Ministry of Planning and Finance. (2) The process involved in natural resource utilization and management sector such as Geographic Information System (GIS), Land/Resident Registration Management System and so on, should be implemented in the way to share and use among different departments, and led by either Ministry of Agriculture, Livestock and Irrigation or Ministry of Natural Resource Environmental Conservation.