18 (c) Department/agency structures ; Countries with higher eGovernment Development Index (EGDI) were able to develop strong organization and organizational structures in order to accomplish the process such as project planning, project management and project implementation. Such organization was found to be able to provide supervision in line with IT standardizations, policies, guidelines and government’s regulations and to manage the security of important ICT infrastructures with greater accountability. (1.4) ICT skill (51) (a) Human Resource Framework: The development and implementation of policies were found in promoting Human Resource development, which allows subjects like information technology and cyber security to be placed on curriculums starting from primary level, for raising awareness of ICT. (b) Availability of skilled personnel: it is observed that Specific measures and arrangements to fill the present and future gaps in skilled personnel, were developed with great accountability by a department / organization having proper empowerment, in cooperation with business, schools and universities. Moreover, to keep abreast with other countries internationally, measures to nurture skilled and talented persons in the related field, are discovered.

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