MINISTRY OF SCIENCE, TECHNOLOGY AND TELECOMMUNICATIONS countries integrated to it for the exchange of information. GSMA, grouping over 200 countries and approximately 800 mobile phone operators, has the databases of stolen terminals available for operators (blacklist). In March of 2012 a Memorandum of Understanding was signed between the mobile telephone operators in the country and GSMA. In said Memorandum a public commitment was agreed of integrating the databases of the terminals stolen to such organization and thus blocking the use of such terminals at country level for the totality of countries integrated to GSMA. In so doing, Costa Rica was the first country in Latin America to connect all its operators with the database of GSMA’s stolen terminals. This event made the difference in the region in the fight against theft of terminals13. With the aim of having a tool for addressing fraud by subscription, in conformity to what’s provided in article 43 of the Protection Regime of Final User of Telecommunications Services14, there is the obligation of carrying out an adequate record of the prepaid services users. For this, SUTEL has carried out proceedings to promote the filtering of information from these records, particularly considering the existence of a large number of reports of users, and reports showing inconsistencies in the record by the operators of prepaid services. Also, several entities such as the Judicial Power (PJ) a n d t h e Ministry of Public Security (MSP) have insisted on t h e need of having a more reliable record of users, even more when considering SUTEL’s duty of veiling f or t he rights o f telecommunications u s e r s , as established b y v a lid legislation. In compliance to Law Nº 8934, Childhood and Adolescents Protection Law Facing the Harmful Contents on the Internet and Other Electronic Media, SUTEL’s council adopted agreement 024019-2012 specifying the information a n d filters Internet cafés should implement for childhood’s protection in agreement with the constant search of protecting the population, not only in the physical world but also in the digital that in spite of being virtual has real consequences. 13 GSMA. (20 de mayo de 2012). Mobile Phone Theft in Latin-America: The example of Costa Rica and the need of coordination among operators. Web site. [Online]. Available at: http://www.gsma.com/latinamerica/mobile-phonetheft-in-latin-america/ 14 Regulation for the Protection Regime of Telecommunications Services Final Users, ARESEP Reglamento 010 published in Gaceta N° 72 April 15th of 2010: https://sutel.go.cr/sites/default/files/normativas/reglamento_sobre_el_regimen_de_proteccion_al_usuario_final_de_lo s_servicios_de_telecomunicaciones.pdf - 21 www.micitt.go.cr