1.4 Baseline Survey Baseline survey serves to establish a starting point for the Malawi National ICT Master Plan development. The purpose is to provide valuable social and economic information which is critical to decision-making, impact assessment and prediction. To this end, Malawi Institute of Management, contracted by Department of E-Government conducted a baseline survey on ICT to form the basis of the National ICT Master Plan. The study was designed to draw samples across the country and assess ICT in government, in industry, in households and usage by the people. A sample size of 250 rural and urban households and individuals were targeted to inform availability of ICTs, services and assess the pattern of usage of ICT. ICT Household questionnaire and ICT individual questionnaires were used to collect data from households and individuals on use of ICTs at household and individual levels. Other tools were used to assess ICT use in government and private agencies. Further, secondary data from the Regional Communications Initiative Project Malawi (RCIPMW), National Statistical Office (NSO) and Ministry of Economic Planning and Development (MEPD) were also used to inform the study. The study objectives were as follows: • To determine the country’s current computer spread in terms of computer per 1,000 people (Compudensity) based on sample survey; • To determine the country’s current Telecommunications spread in terms of phone subscribers lines per 1,000 people (Teledensity) based on available secondary data. • To determine the size of government ICT workforce; • To determine the average National Revenue polled by the ICT Sector based on Secondary data from MEPD Annual Economic Report 2012; • To determine the sectoral growth rate within ICT (i.e. Annual Real Rate of Service, Hardware, Software) also available as Secondary Data from MEPD Annual Economic Report 2012. 18 Deleted: National ICT

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