4 Vulnerability response. Assess the adequate measures necessary to respond to newly discovered vulnerabilities; assess their seriousness and impact, decide whether to issue warnings thereof or verify or further investigate their weight/impact. Overall, this approach applies to information on vulnerabilities that are publicly known. 5 Basic awareness, education and training Implement small-scale programmes for raising public awareness. Conduct basic training on computer incident response and main cybersecurity best practices. And implement the preparatory activities for providing and ensuring the conditions for the following services. Service Description 1 Coordinate an incident response Acting as a coordination point at national or regional level among the countries affected by the security incident. In order to provide this service, MKD-CIRT must establish confidential communication with various parties and agencies at national, regional and global level. 2 Advanced awareness, education and Implement large-scale programmes for raising training public awareness, such as conferences at national or regional level. Conduct advanced training on computer incident response and advanced cybersecurity best practices. 10

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