8 Proportion of inhabitants using distance education services 8.7% 17% 25% 38% (2010) 34% Proportion of inhabitants making e-health transactions3 0.1% 1% 5% 38% (2011) 38% (2011) Company turnover from selling on the Internet 0.46% 8% 15% 7% (2012) 15% Proportion of inhabitants who shop on the Internet 3% 20% 35% 18% (2011) 35% (2011) Upon evaluating the performance indicators set for the development planning period 2006 -2013, it may be concluded that in six of the ten planned indicators the value to be achieved until the end of 2013 was already achieved in the period from 2010 to 2012. On the other hand, due to the lack of appropriate statistical data it is not possible to evaluate the indicator “Proportion of inhabitants making e-health transactions. A more equivalent Eurostat indicator to it is the proportion of inhabitants who use the Internet for searching for information related to health in which Latvia lagged behind the EU average indicator in 2007 by 13 percentage points, but in 2011 it has reached the average level of the EU. It must be concluded that the increase of the ICT field in GDP is forecasted too optimistically until 2013 by planning that it will reach the level of 9%. In accordance with the data of the Central Statistical Bureau its actual value in Latvia in 2011 reached 3.3% of GDP, experiencing an annual fall since 2008 in the amount of 0.1 percentage points, which could be explained by the beginning of the economic crisis in 2008, while the average EU indicator of the same year reached the level of 5% (pursuant to the Eurostat data). Lagging behind the set forecasts is also observed in the indicator “Company turnover from selling on the Internet” and the indicator “Proportion of inhabitants who shop on the Internet” which may be explained by the still insufficient trust of consumers and entrepreneurs in transactions in digital media, insufficient offer of online services and digital skills for their use. Several important measures have been taken within the development planning period for 2006 - 2013 which have affected the information society development – an arranged regulatory enactment base, the Internet has become more accessible, a safe e-signature has been introduced, the Latvian State portal www.latvija.lv has been created, the number of e-services has gradually increased. Implementation of the aforementioned measures has mainly been possible due to the possibilities of receipt of the financing of EU Structural Funds (for example, according to the supplement to the Operational Programme “Infrastructure and Services” of the planning period of EU Structural Funds of 2007 – 2013, within the framework of Subactivity 3.2.2.1.1 “Development of Information Systems and Electronic Services” the available total financing constitutes LVL 96 944 798). In general, wider ICT possibilities have become more available for the population of Latvia and performers of business activities, as well as the e-skills of society have improved. A wider report on the final impact assessment of the Information Society Development Guidelines 2006 – 2013 is included in the appendix where the assessment of the improvement plan of the use of the Electronic procurement system for 2010 – 2012 developed on the basis of the Guidelines is provided (Order No. 231 of 22 April 2010 of the CM “On the Improvement Plan of the Use of the Electronic Procurement System for 2010 - 2012”), Electronic government development plan for 2011 - 2013 (Order No. 218 of 25 May 2011 of the CM “On the Electronic 3 It is not measured, substituted by the indicator “Inhabitants seraching for information related to health on the Internet” information_society_development_guidelines_2014_2020.docx; Information Society Development Guidelines 2014-2020

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