23 4. Results of information society policy and their performance indicators The policy results to be achieved within the framework of the guidelines and their performance indicators are defined in Table 2. Table 2 The policy results to be achieved and their performance indicators The goal defined To establish a knowledge-based economy and improve the general quality of life by by the policy ensuring a possibility for everyone to use the opportunities provided by ICT and making a contribution to the increase of public administration efficiency, State competitiveness, economic growth and the creation of work places. Policy result Performance 2014 2017 2020 Action direction to indicator reach the goal Operation activity State administration 75% 80% 85% 5.1. ICT education of public efficiency assessment and e-skills 19 administration (GRICS indicator ) efficiency increases 5.3. Modern and efficient public administration Assessment of Latvia 285 in the reuse index20 of public sector information 380 450 5.4. E-services and digital content for society 5.3. Modern and efficient public administration 5.4. E-services and digital content for society Business environment improves Assessment of Latvia 20 in the study of the World Bank Doing Business 17 13 5.5. Cross-border cooperation for the digital single market 5.3. Modern and efficient public administration 5.4. E-services and digital content for society E-commerce develops 19 Company turnover from selling on the 8% 12% 15% 5.5. Cross-border cooperation for the digital single market 5.1. ICT education and e-skills Governance Research Indicator Country Snapshot The index evaluates the situation of access to open data and re-use of public sector information by taking into account 7 aspects: Implementation of the Directive on Re-use of Public Sector Information (2003/98EC), re-use practice, formats, costs, exclusive agreements, re-use of the information of the local government level, events and activities in the field of re-use of information. The maximum number of points - 700 information_society_development_guidelines_2014_2020.docx; Information Society Development Guidelines 2014-2020 20

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