2.0 STRATEGIC FRAMEWORK 2.1 VISION AND MISSION Vision for e-Government in Belize “An Integrated, Collaborative Government Delivering Secure, Quality Public Services that Connect and Empower People” This e-Government Policy is designed to eliminate existing bureaucratic silos to build a collaborative working environment where Government, the private sector and people connect in productive partnerships enabled by the transformative power of ICT. This vision for Integrated Government will be achieved by focusing on the following strategic mission tracks: Mission for e-Government in Belize Integrating For Greater Collaboration … “Many Agencies, One Government” Collaborating For Better Service … “Working Together Works” Serving People Through Quality Connections … “Government At Your Service” 2.2 GUIDING PRINCIPLES In support of the above, the following Guiding Principles should inform all e-Government Policy interventions: 1. Efficiency: development and effective delivery of state-of-the-art e-services via reliable infrastructure; 2. Transparency: Design of standardised services that are ethical, equitable and protect individual privacy; 3. Resilience: Delivery of robust, dynamic, modern solutions that empower citizens, residents and visitors; 4. Integration: Interconnected, harmonised e-Government services based on universal service delivery; 5. Service: Shaping of policies, systems, frameworks and attitudes that facilitate and empower people. 9