received by a customer or user of any equipment, facility or service provided by a service provider and, where applicable, the location of the user within the telecommunications system; “ccTLD” means country code domain at the top level of the internet’s main system signed according to the two-letter codes in the International Standard ISO 3166-1, Codes for Representation of Names of Countries and their Subdivision; “certification service provider” means a person providing an authentication product or service in the form of a digital certificate attached to, incorporated in or logically associated with, a data message; “communication” means oral, wire or electronic communication; “computer” means an electronic, magnetic, optical, electrochemical or other high speed data processing device, performing logical, arithmetic or storage functions, of any data storage facility or communications facility directly related to, or operating in conjunction with, such device; “computer data” means a representation of facts, information or concepts in a form suitable for processing in a computer system, or a program which is able to cause a computer system to perform a function; “computer system” means a device or a group of interconnected or related devices, one or more of which, pursuant to a program, performs automatic processing of data; “computer virus” means a written software which is willfully spread for purposes of causing damage to a computer system; “consumer” means any natural person who enters, or intends to enter, into an electronic message with a supplier as the end-user of the goods or services offered by that supplier; “content” in relation to an electronic communication, includes any information concerning the substance, purport or meaning of that communication; “cracking” means an illegal act of decoding a password; “critical data” means data that is declared by the Minister under section 44 to be important for purposes of national security or the economic and social well-being of the citizens of Zambia; “critical database” means a collection of critical data in electronic form from where it may be accessed, reproduced or extracted; “critical database administrator” means the person responsible for the management and control of a critical database; “cryptograph product” means any product that makes use of cryptographic techniques and is used by a sender or recipient of data messages for the purposes of ensuring— (a) that such data can be accessed only by relevant persons; (/)