4. Human rights cluster ....................................................................................25
4.1 Freedom of expression ....................................................................................................... 25
4.2 Privacy and data protection ................................................................................................ 26
4.3 Rights of people with disabilities and the Internet............................................................. 27
4.4 Women's rights online ....................................................................................................... 28
5. Legal cluster...................................................................................................29
5.1 Jurisdiction ......................................................................................................................... 29
5.2 Arbitration .......................................................................................................................... 30
5.3 Copyright ........................................................................................................................... 30
5.4 Trademark .......................................................................................................................... 31
5.5 Labour law ......................................................................................................................... 32
5.6 Intermediaries .................................................................................................................... 32
6. Economic cluster ...........................................................................................34
6.1 E-commerce ....................................................................................................................... 34
6.2 E-money and virtual currencies ......................................................................................... 35
6.3 Consumer protection .......................................................................................................... 36
6.4 Taxation ............................................................................................................................. 37
7. Development cluster......................................................................................39
7.1 Access ................................................................................................................................ 39
7.2 Digital divide ..................................................................................................................... 40
7.3 Capacity development ........................................................................................................ 40
8. Sociocultural cluster .....................................................................................42
8.1 Content policy .................................................................................................................... 42
8.2 Cultural diversity ............................................................................................................... 43
8.3 Multilingualism .................................................................................................................. 43
8.4 Online education ................................................................................................................ 44
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