12 PRIORITY 4 – CAPACITY BUILDING This pillar cuts across all the other pillars of the Global Cybersecurity Agenda. However, let us consider some that we feel nations should pay special attention to under this pillar. 12.1 CYBERSECURITY SKILLS AND TRAINING Resolution 130 of the ITU Plenipotentiary Conference 2010 invites Member States to promote the development of educational and training programmes to enhance user 56 awareness of risks in cyberspace. The Resolution also instructs the BDT Director to continue collaboration and exchange of best practices with relevant organisations. This could be through workshops and training sessions. This Guide supports this agenda. 12.1.1 Typical Cybersecurity Skills To ensure secure and prosperous societies, countries require a skilled cybersecurity workforce. The skills and training requirement addresses the sixth GCA goal, which calls for the development of a strategy to facilitate human and institutional capacity building to enhance knowledge across sectors. To illustrate the matter, we group cybersecurity skills in managerial, information assurance and technical categories as follows: Management           Cybersecurity Strategy Legal and Regulatory Cybersecurity business case formulation IT Base skills Staff Management skills/ Leadership skills Personnel Security Multi-Disciplinary skills (technology, people etc) Communication skills Cyber-Criminal Psychology Cyber-Ethics Skills Information Assurance Technical          Cybersecurity Policies, Standards and Procedures Risk Management System Accreditation Compliance Checking Audit and Monitoring User Rights and Responsibilities Incident Management Process Design Assurance, trust and confidence mechanisms Figure 23 – Typical Cybersecurity skills 56 The ITU Telecommunication Development Bureau (BDT) 68         IT technical skills (security management) IT technical skills (Security deployment) Security Design Principles e.g. zoning Resilient Infrastructure Data Protection/ System administration Cryptographic and Applied Crypto Skills Data custodianship Operational Security Incident Management

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