 It enables time-sensitive information sharing as well as restoration and recovery support to priority infrastructure facilities and services during an incident. 11.4.1.2 Clearly delineated Roles and Responsibilities Governments and the commercial sector have different cybersecurity objectives. Thus, it is vital for all parties to understand each other’s roles and responsibilities. Typically, governments have the responsibility and resources to perform overall coordination and leadership on cybersecurity. Conversely, industry has the expertise and the motivation to improve security processes and tools. Therefore, governments normally play the role of facilitators while industry implements the cyber defences. 11.4.1.3 Trust Due to the different agendas, public-private partnerships only work if each party trust the other’s motives and ability to discharge their duties. Trust is important at all stages of the collaboration. For example, private companies may not fully participate in information exchange activities if the government lacks the skills to protect company private details. 11.5 NATIONAL CYBERCRIME UNITS Countries should consider building cybercrime investigation capability in line with the Legal Measures (1) and Capacity Building (4) Pillars. Typically, Cybercrime Units build on the capacity of Criminal Police departments. However, many countries’ Police units lack adequate capacity to undertake cybercrime investigations. Therefore, countries should launch either their own forensic investigation learning programmes or work in partnership with established international organisations. For example, the IMPACT Training and Skills Development Centre conducts such cybercrime investigatory courses in collaboration with companies and institutions such as the ITU, SANS Institute, E2 Commerce Consultants (EC-Council), (ISC) and the Honeynet Project. In line with the International Cooperation Pillar, the Unit should have working relationships with global organisations such as the Interpol Cybercrime Unit and regional and national partners. 67