41 (3.3.2) Local-language readiness (94) The language, going to be used in Applications and eGovernment process in Myanmar, should be in both English and Myanmar, bilingually. Hence, it is necessary to set Myanmar Unicode system as the standard Myanmar language system used in eGovernment application. Moreover, implementing the process of using other ethnic languages, should also be continued. (3.4) Recommendations for strategic and effective supervision on ICT process (95) The implementation of e-Government process involves different ICT-related tasks such as reforming government’s procedures, hardware and software, purchasing Network-related infrastructures, cultivating Human Resources, establishing necessary institutions and re-structuring, laws, policy and guidelines development and so on. For these various activities to be implemented, the role of cooperation with local and international private enterprises becomes very important to facilitate the implementation process, due to the shortage of skilled persons and lack of sufficient capacity among civil staff in ICT knowledge in many government’s departments. (96) In an attempt to cooperate with private enterprises in ICT-related activities such as hardware, software and networking infrastructures procurement and maintenance, it is necessary to adopt standard frameworks and strategic supervision. For example_ Service level agreements (SLAS), CIPS 11 (Chartered Institute of Procurement and Supply)