Bhutan e-Government Master Plan G2B Services As a part of Development support the Government’s Project from (ABSD), International Government-to-Business the Accelerating Ministry Finance (G2B) portal provides comprehensive of Bhutan Economic Cooperation portal Socio-Economic Affairs (IFC) has (MoEA) with developed the (http:/Awww.g2b.gov.bt/). information on the 119 licenses, The one-stop clearances and permits (issued by 29 agencies) that are required to start and operate a business in Bhutan. Annex C lists these business licenses. In the focus 11FYP, engineering the (BPR) and will be on extending policy the G2B review portal and business to provide process seamless re- online business licensing services. Policy review and BPR will be done concurrently. The former will establish the relevance, frequency of renewal and frequency for review for business licenses. The latter will require licensing processes the various to check business for process bottlenecks, irrelevance activities and tasks. Then, owners to map non-value-adding out as-is work, and desired to-be processes will be designed based on these principles: i) To eliminate or collapse steps; il) To rationalised the need for ‘in-person’ application; ili) To streamline requirements for supporting documents; iv) To re-sequence steps; v) To simplify inter-dependency among agencies; and vi) To adopt relevant e-GIF standards. The G2B licenses portal will be enhanced and application, services, permits update, they renewal development need. with a guide to advice G2B e-Services entrepreneurs for license and on the permit and termination will be developed. As with G2C considerations should be given to e- availability, accessibility, usability, fit-for-purpose platform, and ease of maintenance. The G2B Project will continue to be owned by MoEA but project managed DITT/MoIC and reporting to the e-Government Executive Committee. This initiative is best embarked on with the Business Data Hub initiative by