Bhutan e-Government Master Plan Government This Data Centre initiative seeks service delivery Governance. to establish and ensure a Government disaster This will be a WOG Data resiliency approach Centre under the to improve pillar, ICT public for Good towards the provision of data centre services to avoid duplication of investment in this area across the Government. Currently, government agencies procure and maintain their own servers and network equipment either at their own premise or host with data centre service providers This both locally and abroad. demand for data centre services continues to increase as agencies leverage ICT for service delivery. In the and 11FYP, provide the Government for services will aggregate in these three demand areas for data centre services through the Government Data Centre (GDC): * Hosting Services Hosting and host their dedicated — Agencies Dedicated solutions and have the option of Managed Server Server Hosting. The former allows agencies to co- on trained will Best of Breed professionals servers 24/7. that The will be latter gives manned by agencies the flexibility to house and man their own servers at the GDC. * Managed system Services — IT Services Management monitoring, firewall management including OS and email management, provisioning will be provided in accordance to defined service level agreement. * Connectivity Services — Connectivity to the TWAN for secure intra- Government networking and high speed Internet access will be provided. The GDC will be designed to ensure the highest level of reliability and availability so as to sustain area of mission-critical physical operations. infrastructure, Consideration security control, will be placed power supply, in the racks, environmental control, fire detection and suppression, 24/7 customer support and structured cabling. The functioning of the Government is increasingly dependent upon ICT. Besides existing common on-going and systems, there are ICT solutions in use by agencies and many planned ICT initiatives. Currently besides individual websites and mail systems, the whole of government also uses a number of real time systems such as Public Expenditure Management System, Multi-Year Rolling System,