Bhutan e-Government Master Plan INTRODUCTION The Ministry of Information & Bhutan’s first eGov Masterplan, ICT Roadmap Communications has embarked on the development of building on the existing ICT policies/strategies including the that was aligned to the overall ICT vision. The effort was driven by the need to: ¢ Establish the current state of ICT readiness, identify gaps and chart way forward ¢ Identify/prioritize ICT projects across the whole-of Government and guide ICT spending ¢ Align to global technology developments and trends. ¢ Garner support of all agencies to collectively leverage ICT in Government service delivery This eGov Masterplan will complement the 11FYP of RGoB‘s ICT initiative as an eGovernment. by providing a coherent and holistic view It covers key ICT initiatives that will cut across the whole-of Government and high priority ICT initiatives that are specific to Ministry/Agency business lines. such Education as The Masterplan ICT will be further supplemented Masterplan, Health ICT by key Masterplan, Sectoral Finance ICT Masterplan Masterplan, Tourism ICT Masterplan and few other important sectors. A clear eGov governance structure and processes including setting up of e-Gov Programme management Masterplan. eGov (PMO) will be instituted to drive the implementation of the eGov Effective governance is critical to the achievement of the ICT vision and prudent management Roadmap office of investments and a communication Masterplan (i.e the in the area of ICT. A high-level 5-year implementation plan to inform all stakeholders of information related to the rationale, different groups) will be formalized. benefits, impact, approach and timeline etc targeting