(As of April 2019)
CI services (including procedures)(Note 1)
Examples of CISs outages caused by system
Explanation of services (including services)
failures
name
(Relevant laws)
Information
- Electrical
- Intermediary for communications of other - Suspension of telecommunications services
and
communication
parties using telecommunication facilities - Hindrance to safe and stable supply of
communication services
and provision of telecommunications
telecommunications services
services
facilities for the communications of other
parties (Article 2 of the
Telecommunications Business Act)
CI sectors
- Broadcasting services - Electrical communications broadcast aimed - Suspension of broadcasting services
at direct reception by the public (Article 2
of the Broadcast Act)
(Note 4)
Laws and guidelines pertaining to CISs outages
reports
(Service maintenance levels(Note 2))
- Article 28 (report of suspension of business) of
the Telecommunications Business Act
- Article 58 (serious accidents requiring reporting)
of the Regulation for Enforcement of the
Telecommunications Business Act
[Service maintenance level]
- There should be no accident wherein any trouble
in telecommunication facilities causes
suspension or quality deterioration of services
for more than two hours, affecting 30,000 or
more users.
- Articles 113 and 122 (report of serious accident)
of the Broadcast Act
- Article 125 (serious accidents requiring
reporting) of the Regulation for Enforcement of
the Broadcast Act
[Service maintenance level]
- There should be no accident wherein any failure
in base broadcasting facilities causes a
broadcast outage for more than 15 minutes.
- There should be no accident wherein any failure
in specified terrestrial base broadcasting
facilities or base broadcast station facilities
causes a broadcast outage for more than15
minutes (or for more than 2 hours for relay
station wireless facilities).
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Annex 2: Explanation of CI Services and CI Service Outage Examples
Annex 2: Explanation of CI Services and CI Service Outage Examples