Digital Transformation Strategy: The Bicentennial of Costa Rica 2018-2022 Contents Remarks by the President of the Republic 01 Words by the Minister of Science, Technology and Telecommunications 02 1 Background 03 2 Methodology 05 3 Industry 4.0 and knowledge societies 07 3.1 Fourth Industrial Revolution 08 3.2 Knowledge societies 09 4 Strengths and opportunities 10 5 Digital Transformation Strategy Governance 12 5.1 Governance 13 5.2 Strategy principles 13 6 Strategic alignment 14 7 Guiding principles 16 8 Vision 18 9 Strategic focal points and lines of action 20 9.1 Digital Government 22 10 Road map 9.1.1 Definition 22 9.1.2 Digital Government Certification Process 23 Digital Pura Vida 24 Smart CR 29 Business Transformation 4.0 34 Innovative society 39 Good governance 43 Connected Costa Rica 48 53