Digital Transformation Strategy:
The Bicentennial of Costa Rica
2018-2022
2. Methodology
Preparing the Digital Transformation Strategy: the Bicentennial of Costa Rica 4.0 involved the following activities:
Analysis of the regulatory and legal framework: Documents on
public policies, regulations and laws underpinning the development and adoption of the ICTs in the country were assessed.
The foundations provided by the current National Science and
Technology Plan, the National Telecommunications Development Plan, the National Knowledge Society and Economy Plan,
and National Development Plan, were analyzed, among other
documents. This analysis is explained partially in the Background section.
Studying international good practices: Countries at the
forefront of digital transformation were identified, and their
agendas as well as their implementation approaches were
studied. Some of the agendas considered were those of
Uruguay, Estonia, Korea, and Denmark, as well as Industry 4.0
and knowledge societies approaches (see Section 3).
Assessment of the current state of affairs: MICITT director and
officers, in consultation with different areas of the state, identified existing solutions and conducted a SWOT analysis. This
assessment is detailed partially in Section 4.
Establishing a governance model: According to the fundamental regulation of the Executive Branch and current regulations,
the governance model and responsibilities of the Digital Transformation Strategy were defined, as well as its design and
action guiding principles (see Section 5).
Legal analysis of the regulatory and legal framework
Strategic alignment: With the purpose of guaranteeing strategic
consistency with the national and sector planning instruments,
the Transformation Strategy was aligned with each of the
current instruments (see Section 6).
Guiding principles summarized: based on the analysis, the
MICITT team defined four guiding principles for defining and
implementing the Strategy. They are explained in Section 7.
Defining the vision: From the political guidelines and leadership of President Carlos Alvarado Quesada, as well as the ideas
proposed by the Minister of Science, Technology and Telecommunications, Luis Adrián Salazar Solís, and his team, a
construction process was conducted to define the Strategy
vision (see Section 8).
Co-creating the lines of action: A participative workshop was
held for the co-creation of lines of action. Several government
officers contributed.
Validating the lines of action: Focus groups, interviews and
meetings were held with directors from government areas in
charge of implementing the Strategy, as well as with relevant
actors and allies. This process served to validate and socialize
the defined lines contained in Section 9.
Studying international good practices
Establishing a governance model
Guiding principles summarized
Defining the vision
Co-creating the lines of action
Validating the lines of action
06
Assessment of the current state of affairs
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