Digital Transformation Strategy: The Bicentennial of Costa Rica 2018-2022 Smart CR Lines of action 1. National code of digital technologies Sectors: Digital Government Digital transformation Summary of public policies that establish the requirements and the desirable minimums to acquire, develop and manage technologies and digital services of the Costa Rican public sector. National interoperability model Standardization of services User experience Business continuity policies that guarantee system operation during unforeseen events Accessibility Where are we headed? Fostering of efficient use of State capacities and data for easier rendering of citizen services Improved quality of proceedings and services of the digital government Improved resilience of digital services in the face of technological risks Strategic allies Universities Costa Rican Electricity Institute (ICE) Ministry of Finance Private sector 30 Improved management of the processes used by the state to acquire technologies Facilitated user access to and interaction with standardized and well-designed services