Expected Result 3: Improved availability of timely, accurate and transparent information to support better decisions and resource management National Legislature Portal. In Quarter 1 of FY 2019, Digital Liberia supported the PMO to develop a framework and project initiation document for an online web-based portal to provide a digital platform to extend public engagement for the national legislature. In FY 2019, Digital Liberia assisted MOPT to advance this initiative with the legislature through the important foundational and inception stages. MAC Public Relations Officers to Publish Website Content. In Quarter 4 of FY 2019, Digital Liberia supported MOPT PMO to train 40 public relations officers and IT experts from 34 MACs to conduct a two-day workshop on the use of a content management system. The training provided public relations officers and communications directors at the various MACs with the necessary skills to publish and update information on their websites without IT assistance. An example of such a website is the new Ministry of Health (MOH) website: http://moh.gov.lr. Artisanal Mining Registration System. Digital Liberia demonstrated a proof of concept for a mining registration system designed to track approved class-C mining license holders, diggers, brokers, inspectors, mining agents, and coordinators. The Ministry of Mines accepted the first version as a good, sustainable solution to meet its needs. Mail Process Automation. Digital Liberia assisted the MOPT with efforts to review the current mail (envelope and parcel) handling processes at the ministry to streamline the processes and identify areas of automation using ICT. The solution deployed uses a QuickBooks Desktop Point of Sale system. The e-initiative also includes exploring alternative payment channels, such as the ability to accept payments electronically using mobile money, credit cards, and other electronic payment options. Improve the Government of Liberia’s GIS Capability. Digital Liberia helped convene a roundtable event to allow government MACs, donor projects, and other stakeholders that use geospatial information to showcase various systems and share achievements and challenges. At the forum, the MOPT presented the e-Government Strategy. Participants discussed the suitability and possible mechanisms to coordinate and harmonize efforts to improve sustainability and efficiencies. Digital Liberia formed a geographic information system (GIS) technical working group under the CIO Council to develop and oversee a pragmatic, and actionable roadmap to identify and secure valuable government data and information assets, and to develop sustainable local capability. Local Cloud. Digital Liberia supported Libtelco to coordinate activities related to running and maintaining the local cloud, which hosts applications and data in an effective local IT environment. The MOPT’s PMO is responsible for the applications hosted on the system. As more government services come online, it is expected that the local cloud will host them, resulting in cost savings for the government and reducing siloed systems across the MACs. Many gaps in institutional and human capacity hinder government ICT efforts. The government has developed plans to operate within these constraints and create centralized capabilities to provide government-wide services. Identifying and pooling limited human and institutional resources provides opportunities to generate efficiencies and reduce the vulnerabilities of peripheral institutions. In response, the Government of Liberia, working with Digital Liberia, identified the primary e-initiatives to build the eLiberia PMO office’s capacity and develop programs to build capacity in scarce ICT skills. Although the government has not been able to retain key staff in the PMO, it has developed capacity in MACs and in the CIO Council. The Digital Liberia mobile money initiative faced several challenges including opposition to mobile payments at CSA and MFDP. In addition, the primary factor limiting the success of the project was finding a way to reach civil servants in rural areas and encourage their enrollment. The MACs DIGITAL LIBERIA FINAL REPORT | 13