3 survey indicated that annual ICT expenditure in Botswana might be approaching 1Billion Pula. This is very encouraging and demonstrates the significant domestic demand for ICT products and services – however, much of this revenue goes directly abroad and not to local IT companies. Based on this impressive internal demand for ICT products and services, the survey stressed the urgency for development of more domestic specialised ICT skills such as Oracle and SAP certification, and the need for on-the-job training etc. to ensure that young graduates have a career path in Botswana’s emerging ICT sector, and that these significant revenues remain within the country. ¾ Despite the Botswana Government’s commitment to promoting ICT as a priority, e-Government information and services are still at a very early stage. It is imperative that Botswana address the gap between the eGovernment messages and the reality that constituents experience every day. ¾ In some respects, Botswana is performing at or above global averages in terms of ICT infrastructure. For example, waiting time for phones is acceptable. Internet access is reasonably affordable, ranking in the middle tier of countries worldwide. ¾ In other areas, infrastructure is inadequate. Telecommunications investment is very low and declining. The availability of telephone mainlines is poor. The country has the fewest Internet hosts per capita of any of the eight nations examined. ¾ Relative to other countries, Botswana boasts a very advanced legal and legislative system that is generally conducive to the proliferation of ICT and ICT-related industries. Botswana’s highly developed legal system is an asset that can be used to assist with the orderly transition to an information-based economy. 2.5 The Best Practices Conclusions showed that countries in all parts of the world have introduced innovative ICT applications that can significantly contribute to social, economic and cultural development. There are many examples of ICT programmes, projects and applications that Botswana can examine to provide learning and guidance to the Maitlamo initiative. If these Best Practices are studied closely, adapted to meet Botswana’s needs, and implemented wisely, Botswana can not only make rapid progress in terms of ICT diffusion, but also may leapfrog over many countries that began their ICT initiatives years ahead of the Maitlamo programme.

Select target paragraph3