JORDAN NATIONAL INFORMATION AND COMMUNICATIONS TECHNOLOGY STRATEGY (2013-2017) potential. Three local E-education companies developed Arabic language based E-education content, E-Education content management systems and E-enabled education management systems. The education management systems and E-education content has been successfully exported to the United States, Oman, Bahrain, Syria, Saudi Arabia, Algeria and Morocco. There have been limited successes with e-Government services development. These successes could be magnified if the GoJ is able to articulate and adhere to the e-government priorities which they establish. Government E-transformation is the responsibility of all government agencies. The trend in the international arena is focusing on the whole of government, Mobile Government, E-Participation, and Open Data. It is imperative that that all government agencies approach transformation in this context. Information Technology (IT) revenues grew from USD 60,000,000 (local and export revenues) in 2000 to a high of USD 962,435,094 in 2008. IT revenues declined from 2008, reaching USD 738,055,284 in 20113. The greatest decline between 2008 and 2011 was in domestic revenues. This decline in revenues indicates a delayed impact of the global economic crisis on the private sector (locally and regionally) which started in 2007 as well as lower direct government spending, and insufficient government involvement and leadership in creating economic opportunities for the sector. Exports increased slightly from USD 226,863,277 in 2008 to USD 230,528,961 in 20114 indicating increased sector effort on developing export markets and also possibly due to the introduction of Information Technology Enabled Services (ITES) such as call centers and Business Process Outsourcing (BPO) as a new subsector. IT Growth (2000 – 2011) Summary 2000 – 20055 2000 IT Export Revenue (JD) Growth % % of Total Revenues IT Domestic Revenue (JD) Growth % % of Total Revenues IT Total Revenue (JD) Growth % IT Foreign Direct Invest. (FDI) Yearly (JD) IT FDI Cumuli. (JD) IT & ITES Emp. 8,496,000 NA 20.00% 33,984,000 NA 80.00% 42,480,000 NA NA 2001 28,320,000 233.33% 23.53% 92,040,000 170.83% 76.47% 120,360,000 183.33% NA 2002 28,346,904 0.10% 17.52% 133,421,184 44.96% 82.48% 161,768,088 34.40% 5,667,894 2003 49,367,424 74.16% 24% 160,137,564 20.02% 76% 209,504,988 29.51% 8,208,906 2004 56,222,806 13.89% 18% 255,661,565 59.65% 82% 311,884,371 48.87% 2,053,200 2005 115,134,619 105% 28% 296,123,921 15.80% 72% 411,258,539 31.86% 7,451,531 NA 1,250 NA 6,000 5,667,894 8,000 13,876,800 8,117 15,930,000 8,523 23,381,531 10,032 2009 148,345,020 -7.64% 23.41% 485,306,658 -6.81% 2010 143,211,234 -3.46% 27.64% 374,936,648 -22.74% 2011 163,214,504 13.97% 31.23% 359,328,636 -4.16% IT Growth (2000 – 2011) Summary 2006 – 20116 IT Export Revenue (JD) Growth % % of Total Revenues IT Domestic Revenue (JD) Growth % 2006 135,596,428 17.80% 25.00% 409,616,382 38.33% 2007 139,410,645 2.81% 22.30% 485,732,649 18.58% 2008 160,619,200 15.21% 23.57% 520,784,846 7.22% 3 ICT & ITES Industry Statistics & Yearbook 2011 (INT@J, Ministry of ICT), page 13, 14. Ibid 5 Ibid 6 Ibid 4 9

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