Previous ICT Policy Outcomes1 3 Before the liberalisation of the telecommunications sector, there was a monopoly in the telecommunications sector vested with the Postal and Telecommunications Corporations (PTC). The Postal and Telecommunications Act [Chapter 12:05], Act No. 4 of 2000, which came into operation in 2000, unbundled the PTC and enabled the creation of three different entities to operate as successor companies with postal, telecommunication and cellular telecommunication licenses respectively. 3.1 Mobile cellular and fixed telephone subscribers Phenomenal growth has been realised by the two private mobile cellular companies while the two public entities (one mobile and the other fixed) have experienced stunted growth. This suggests that there are some pertinent issues to be addressed in the public sector entities, such as levels of funding, adherence to corporate governance principles, as well as the need to commercialise in practical terms. Mobile penetration stood at 95.4% as of 31 December 2015 whilst fixed line teledensity currently stands at 2.6%. 3.2 Internet Subscribers Another development that was attributed to liberalisation of the sector was the introduction and growth of internet users in the country. Active internet subscriptions reached 6,575,591 with mobile internet making up 95.6% of total internet subscriptions as of 31 December 2015. 3.3 Mobile Internet subscribers Large increases have been seen in the mobile cellular sector with the introduction of mobile internet subscription, a phenomenon that commenced in 2009 in Zimbabwe. Econet initially provided this service and its subscribers currently account for more than three quarters of mobile data usage. Telecel introduced mobile internet services in 2010 and NetOne in 2011. There has been an average overall growth of 6.7% per annum in mobile internet subscribers as of 31 December 2015. 3.4 Incoming and Outgoing International Internet Bandwidth The total equipped incoming internet bandwidth increased by 26.9% from 15,655 in 2014 to reach 19,864 Mbps in 2015. Outgoing equipped internet bandwidth also increased by 26.9% to reach 19,864 Mbps in 2015 from 15,655 in 2014. This is attributed to the commissioning of more STM1s by Liquid and TelOne as demand for internet increased. 1 POTRAZ, Operator returns 2015 13

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