KINGDOM OF BAHRAIN eGOVERNMENT STRATEGY 2016 Strategic Objectives To materialise the new eGov mission and realise its benefits, a set of key strategic objectives have been developed targeting various stakeholder groups and catering to their needs and preferences. Increased Society Participation and Engagement Higher Performing, Collaborative, Integrated, and Efficient Government Increased Partnerships and Private Sector ICT Readiness Comprehensive and Effectively Managed Quality Service Offering Improved National eLiteracy and Government IT Skills Enhanced eGov Channels and User Experience with Increased Service Uptake Heightened Protection of Information and User Rights Greater Innovation and Entrepreneurship Key Objectives of the eGovernment Strategy 2016 figure 5 beneficiary Stakeholder groups At the core of both the ADVANCE vision and eGov mission and objectives is a pledge to positively impact three key identified stakeholder groups within the Kingdom of Bahrain: Individuals, Businesses and Government; where Individuals refer to citizens, residents and visitors, Businesses refer to small, medium and large enterprises and their employees, and Government refers to government entities and their employees. GOVERNMENT • Government Entities • Government Employees INDIVIDUALS BENEFITS & IMPACT • Citizens • Residents • Visitors BUSINESSES • Small/ Medium/Large Enterprises • Business Employees eGovernment Stakeholder Groups figure 4 11

Select target paragraph3