Web development and Internet Service Provision should generate increases in activity as more businesses go on-line. The expansion of e-Commerce is likely to be sustained as more powerful hardware and software are continuously developed. e-Commerce solutions will in turn generate constant demand for improved solutions by businesses that are already utilizing e-Commerce. Communications is another major input sector to e-Commerce. The high increase in demand for e-Commerce solutions are in turn becoming more complex, and therefore require increasingly higher bandwidth. Grenada will need to ensure that the requirements of the economy are satisfied. New technologies and emerging technologies will open new opportunities with far-reaching implications, as e-Commerce becomes accessible via mobile telephony. The same can be said of the developments taking place in digital Television. These technological developments in the communications field will, in turn, fuel the demand for e-Commerce, as it becomes increasingly accessible to the consumer. (ii) Banking, finance and Business Services The financial services sector is an information-intensive industry with an established IT infrastructure. The adoption of e-Commerce in this sector will continue to bring about reductions in operating costs. The local banking system will benefit in that it will not need to expand its existing front-office outlets in order to expand business. The Banks are already somewhat proactive on this front, and the provision of ATM services and telebanking have already eased the pressure on the traditional Branch front-offices. Increased utilization of e-Banking services by clients and bill payments over the Internet, will result in further cost savings to the Banks. Competition will be required to drive the banks to pass on a portion of these savings to consumers in the form of reduced charges. 53 A STRATEGY AND ACTION PLAN FOR GRENADA Anurag Sinha