It is therefore recommended that a National Free Grenadian Internet system be created to supplement the National E-mail System, and give unrestricted Internet access to sites located in Grenada. It is to be clarified that any eventual implementation of a Grenada Internet Service can only come about after the Grenada Internet Exchange would be up and running. Otherwise any access to Grenadian sites would only be possible via international lines. Apart from the slowness of the service, another constraint would be the prohibitive cost entailed in the utilization of international lines. The adoption of the Grenada Internet Exchange would surmount these hurdles, and make the implementation of a National Free Grenada Internet System a realistic proposition. This service could be implemented in two phases: o Phase 1 would establish the service and provide free access to the e-Government site. Phase 2 would entail introducing various Grenadian sites to the Free Internet Service. The service would be voluntary and subject to prior agreement with the local ISP's. Navigation by users in local sites would be limited to local content and links to international sites would be de-activated. Actual placement of individual sites on the Free Internet Service would be o carried out on an individual ISP / site basis so as to filter out any questionable material. It is recommended that a Code of Conduct be drawn up to serve as a policy for the filtered sites. An effective Call Centre service has to be established to help new users in the use of the system. The call centre would operate as a help desk and first line of support. Easy to read leaflets and handbooks would provide an added benefit. The Free National Internet Service, would be a Government-led initiative set at promoting widespread use of the Internet. It is, however, underlined that the Free National Internet Service, should it be taken up, would be an 48 A STRATEGY AND ACTION PLAN FOR GRENADA Anurag Sinha