A third of respondents stated that there is no evidence of anything currently in the market
addressing information transparency barriers (32%), while 14% stated that they did not
know. However, just over half (54% of 84 respondents) stated that there is evidence that
the market is currently addressing information transparency barriers:
e These respondents cited services and products provided by industry, including risk
management frameworks (e.g. ISO 27001), threat intelligence services and
penetration testing. However, these respondents also highlighted the limitations of
current industry products and services, such as tools being overpriced and
organisations not being able to appropriately use the tools once purchased. Some
respondents also mentioned the difficulty organisations have in selecting the
appropriate products and services.
e Some respondents also highlighted Government products and services that are
being used by organisations and the market to address information transparency
barriers. This included advice and guidance from NCSC (e.g. Cyber Essentials).
e Asmall number of respondents mentioned the need for increased information
sharing to address cyber risk information failures.
Summary of ‘access to the right information for effective cyber risk
management’
When organisations make cyber risk management decisions they draw upon estimates of
the cost of investing in cyber security against the potential benefits procured or impacts
mitigated. However, the Call for Evidence findings strongly indicate that information
failures currently prevent most organisations from being able to conduct these cyber risk
assessments.
In particular, responses regarding the three information failures outlined in the Call for
Evidence findings have indicated that for organisations to conduct an effective cyber risk
assessment, they require additional information on:
e The direct and indirect impacts of a cyber attack with 86% of respondents stating
the inability to fully understand the impact of cyber attacks is a moderate or severe
barrier to effective risk management.
e An agreed definition of ‘good’ risk management with 65% of respondents stating this
information is critical to investment decisions. This is compounded by 66% stating
that the lack of an agreed definition of ‘good’ risk management is a moderate or
severe barrier to mitigating their cyber risk.
These findings point to ongoing market failures based on information asymmetries and
imperfect information regarding cyber security risk management across the economy. The
Call for Evidence responses support research which suggests that this stems from
businesses not knowing enough about their cyber security risk or what forms of protection
are most effective. Overarchingly, many cannot accurately calculate the cost or benefits to
their business of investing in increased cyber protection, and many do not consider it a
19/27
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