PREFACE Information and Communications Technology (ICT) is essential for the sustainable development of Malawi, considering the profound impact it has at both economic and social levels all over the world. The ICT Policy aims at developing the ICT sector, promoting the development and use of ICT in all sectors and enhancing universal access to ICT services to achieve widespread socio-economic development. Implementation of the ICT Policy is encouraged by the prevalent political will existing in the country, which has seen the ICT sector being recognized as one of the priority areas with potential of turning around the economy. Growth of the ICT industry in the world has created unprecedented demand for electronic goods and services even within the country. However, Government of Malawi recognizes that implementation of the Policy may be affected by low levels of ICT literacy and awareness; dependency on imported goods and services; and competition for financial resources by other national priorities. The Policy was developed through a consultative process involving the private sector, government ministries and departments, the academia, development partners, non-governmental organisations, and other stakeholders. Implementation of this policy will require concerted team efforts of all partners concerned and especially those identified in the policy. I, therefore, call upon all stakeholders to work with Government with dedication as we all strive to achieve the goals set in this policy. Hawa O. Ndilowe (Mrs) CHIEF SECRETARY TO GOVERNMENT iii