QATAR NATIONAL CYBER SECURITY STRATEGY Appendix B. DEFINITIONS Awareness Campaign. Communications and outreach activities designed to increase knowledge and support for cyber security, improve understanding of cyber threats and security practices, and encourage adoption and ownership of necessary changes in online behaviors. Capabilities. People, processes, and technologies that support cyber security efforts. Critical Infrastructure. Physical assets, systems or installations, which if disrupted, compromised, or destroyed, would have a serious impact on the health, safety, security, or economic well-being of Qatar or the effective functioning of the Qatari government.18 Critical Information Infrastructure (CII). The information and communications technology systems, services, and data assets that are critical to Qatar based on the following classification criteria: 1. Identify the organization’s key, core business processes and their dependency on assets owned and managed by the organization (e.g., power plant, refinery, general ledger, etc.); 2. Use impact severity table to determine an impact score for the loss/non-functioning of each key asset; and 3. Classify all assets as critical when the criticality score is greater than twenty (20).19 Impact Severity Table Impact Factor/Score Medium/3 High/5 Severe/15 Population Impact <10 (Potential for loss of life) 10–100 100–500 >500 Economic Impact/QAR (Direct damage and restoration cost including CII networks/systems) <20M 20M–200M 200M–1B >1B Interdependency Impact (On other sectors) Minor Impact Moderate Impact/ Disruption Significant Impact/ Disruption Debilitation Impact Scope Impact Local Large Local or National or Multiple Sectors Single Sector (Partially) (Fully) International or Multiple Sectors (Fully) Service Impact (Recovery time in days) <1 1–30 30–180 >180 Public Confidence Impact Public perceives low national risk, high ability to control Public perceives moderate national risk, moderate ability to control Public perceives high national risk, low ability to control Public perceives severe national risk, ability to control in doubt 22 Low/1

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