VIII. Reference in specific projects A. REORGANISATION OF IT IN PUBLIC ADMINISTRATION I n 2016 we successfully established and ensured • new way of carrying out joint public the operation of a variety of new organisational, procurements, which resulted in the increase of financial, personnel and technological solutions or positive effects of economies scale, equipment processes at all levels of ICT. We have established: homogeneity, better control and more efficient • use of hardware and software; a unified approach to management of ICT systems in public administration though staff and • • new manner of implementing the management ICT infrastructure consolidation for 2016 and support system with the Single Contact Centre operation of the Council for the Development of which quickly and efficiently monitors business IT in Public Administration and increased the processes. The communication level of trust (security); improved, the time shortened. At new manner of joint planning of financial the of same with solving time users problems the system effectively supervises the implementation of user resources, which contributed to the optimisation needs. of financial resources planning processes and consequently lowering of public procurement costs and equipment standardisation; 12