NATIONAL CYBER SECURITY STRATEGY GREEN PAPER – SUPPORTING DOCUMENT Concerns Trend (2014) Being victims of cybercime  Being victims of identity theft  Being victims of account hacking  Not having access to online services  Receiving fraudulent emails  Bank card or online backing fraud  Security of online payments for banking or purchasing activities  Use of Internet for activities like online banking or purchasing  Personal information not kept secure by public authorities  Discovering malicious software  Encountering offensive material online  Personal information not kept secure on Websites  Table 7 – Indicative trend of cyber related concerns among Maltese (2014) Legend  Increasing  Decreasing ▬ Stable 7.1 CYBERCRIME Similar to the overall EU scenario, there is an increasing level of proportion of Maltese respondents who express their strong concern of becoming a victim of cybercrime - from 69% in 2013 to 85% in 2014. The following are a number of cybercrime variants encountered or perceived to occur within the Maltese context. 7.2 ACCESS TO ONLINE SERVICES The overall confidence to use the Internet for online services (e.g. banking, public services) has decreased from 74% in 2012 to 73% to 2013 across the EU. 27 Malta | National Cyber Security Strategy Green Paper – Supporting Document