(1) Universal service shall mean the minimum set of services of specified quality which is available to all end-users in the Republic of Slovenia at an affordable price and regardless of their geographical location. (2) The minimum set of services under universal service shall include: 1. connection to the public communications network and access to publicly available telephone services at a fixed location upon a reasonable request of an end-user, capable of allowing end-users to make and receive local, national and international telephone calls, facsimile communications and data communications, at data rates that are sufficient to permit functional internet access; 2. the provision of access to publicly available telephone services upon a reasonable request of an end-user via a connection to the public communications network referred to in the preceding paragraph capable of allowing the establishment and receipt of national and international telephone calls; 3. the provision of and access to a comprehensive directory and comprehensive telephone directory enquiry service (hereinafter: comprehensive directory enquiry service) in accordance with Article 116 of this Act; 4. the provision of public pay telephones or other public voice telephony access points, from which it is possible to make emergency calls free of charge and without having to use any means of payment, so as to meet the reasonable needs of end-users in terms of geographical coverage, number of telephones or other public voice telephony access points, accessibility for disabled end-users and quality of service; 5. the provision of measures for disabled end-users defined by the Government in agreement with the minister responsible for the disabled that ensure that the use of and access to the services referred to in the previous points of this paragraph are equivalent to that enjoyed by other end-users, including access to emergency services. These measures shall also include the obligation of a universal service provider to make available to disabled end-users, at a reasonable price, the purchase or leasing of such terminal equipment that allows them to enjoy equivalent use of and access to services. (3) The reasonable request of an end-user referred to in the preceding paragraph shall include connection to a single location at which the end-user lives or carries on his activity. The connection may be made using wired or wireless technologies. If an end-user has the possibility of alternative access to services from the set of universal services at an affordable price, he may not request these services from a universal service provider under the conditions of this Chapter. Article 116 (comprehensive directory and comprehensive directory enquiry service) (1) The comprehensive directory must contain at least the details referred to in points 1 to 4 of the first paragraph of Article 148 of this Act on all subscribers of publicly available telephone services that have given their prior consent in accordance with Article 150 of this Act. The comprehensive directory may be in printed or electronic format. The Agency shall give its prior consent to the format. (2) The comprehensive directory enquiry service, to which all end-users, including users of public pay telephones, must have access at an affordable price, must contain information on all the subscribers included in the comprehensive directory. (3) Information in the comprehensive directory must be updated on a regular basis or at least once a year, taking into account the method of its publication. The information provided by a comprehensive directory enquiry service must be updated at least once a month. A universal