2 FIELD OF ACTION I - EGOVERNMENT, INTEROPERABILITY, CYBER SECURITY, CLOUD COMPUTING, OPEN DATA, BIG DATA AND SOCIAL MEDIA 2.1 EGOVERNMENT AND INTEROPERABILITY 2.1.1 Introduction Preamble The combination of the use of advanced ICT, especially the Internet, and the support of new ways of thinking, acting and working in public administration, together with the enhanced provision of information and interactive services accessible over different channels, is the foundation of eGovernment. In the last years there has been a visible progress within all European Union countries in terms of the general framework for the eGovernment Strategy which has as a starting point best practices and methodology. The strategy and mission of the public administration in Romania has been created in accordance with the Digital Agenda for Europe 2020 and will use the resources, proven experience that can be found in the framework for electronic public administration used by the EU states. eGovernment 2.0 Definition The fundamental principle for which Romania needs to implement eGovernment 2.0 is foremost related to the citizens’ cultural and behavioral transformations, with added benefits coming from the social aspects of the interaction between the Government and its users (e-services, e-democracy, eparticipation, e-management etc.). To fulfill its full potential, it is important not to limit the scope of this initiative to a restrictive definition of delivering transactional public services over the Internet, but mainly, eGovernment should mean “the transformational approach enabled by the use of information technology to offer better public services by the government, while engaging its citizens and supporting government operations”. 2.1.2 European context The ranking resulted from the survey conducted by United Nations (eGovernment Development 2012 Survey) reflects the supremacy of European countries in defining and implementing efficient strategies in this area. Page 34 of 172