libraries (responsible) Ministry for Information Society (support) Promote cultural events by means of ICT Ministry of (responsible) cultural heritage, uploaded in Europeana.eu Target: 715.000 items by 2015 Culture Ministry for Information Society (support) Increasing general awareness of the phenomenon of social exclusion Raising awareness among family and friends to benefit from support in the development of eInclusion measures Ministry of (responsible) Labor Ministry for Information Society (support) eInclusion % individuals using the internet regularly. Target: 60% by 2020 % individuals from the category of those disfavored using the internet. Facilitate communication between groups targeted for social inclusion Target: 45% by 2020 % of individuals who have never used the internet. Target: 30% by 2020 Develop uniform digital literacy and Internet usage at the regional level % of pupils trained with TIC skill. Promoting the system of “learning together” Target: 75% by 2020 Involvement of HR services within companies and public organizations: Special campaigns and trainings % education facilities using OER, Web 2.0 in education. Target: 75% by 2020 Promoting open database as an opportunity for informal education # of application developed using Big Data databases Provide trainings on the methodology of developing digital skills Target: To be defined based on Appendix 5 Methodology Provide materials and programs to facilitate trainers’ adaptability to each community needs. Field of action 3 – eCommerce, ResearchDevelopment and Improvement of the regulatory framework for the support of the eCommerce system and the retail commerce transfer in the electronic media. Ministry for Information Society (responsible) Ministry (support) of Economy ICT in eCommerce % SMEs which receive orders online/online sales. Page 23 of 172

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