b) Improving the quality and affordability of ICT infrastructure, products and services globally through investment and fair and transparent policy and legal frameworks that encourage competition 13. We plan to share best practices for promoting affordable access including through fair, predictable and transparent policy and legal environments that facilitate competition, stimulate investment and generation of local content as well as introduction of lower cost technologies. c) Promoting accessibility and digital literacy for everyone 14. We continue to promote efforts that address the challenges of digital exclusion through education and training on essential digital skills and initiatives to facilitate the use of ICTs, including the Internet, to all people. Particular attention should be paid to women and girls, the elderly, youth, persons with disabilities, minorities, rural populations, poor communities, the illiterate and other vulnerable populations. d) Respecting cultural and linguistic diversity 15. We encourage continued research, development, and deployment of multilingual translation technology and support the further development of local content and services in a variety of languages. We also support the development of new technologies including those for audio visual content that foster cultural and linguistic diversity. Also, we note that digital technologies have relevance to the implementation of the UNESCO Convention on the Protection and Promotion of the Diversity of Cultural Expressions adopted in 2005. ⅱ. Promoting and protecting the free flow of information 16. In order to promote and protect the free flow of information, we encourage the following actions. a) Promoting internet openness and cross-border information flows 17. We continue to support ICT policies that preserve the global nature of the Internet, promote the flow of information across borders and allow Internet users to access online information, knowledge and services of their choice. We oppose data localization requirements that are unjustifiable taking into account legitimate public policy objectives. b) Promoting privacy and data protection 18. We endeavor to develop policy frameworks that further promote effective privacy and data protection across jurisdictions to meet high standards of privacy and data protection. We also welcome proactive approaches such as “Privacy by Design” 3

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