speeds over 30 Mbps, both of which are significantly higher than the EU average of 72% and 26%, 12 respectively. Hungary has established various e-Government services and different electronic administration tools during the last decade. The amendment of Act CXL of 2004 on the General Rules of Administrative Procedures and 13 Services by Act CLXXIV of 2011 set a legal base for these services in April 2012. The institutional framework for e-Government has also been founded, based on state-owned agencies and institutions. The Central Office for Administrative and Electronic Public Services, an agency of the Ministry of Interior, operates the official national registries. The most important responsibilities of this Central Office are to issue official documents (such as ID cards and passports) and to provide data for public administration authorities and citizens. The Central Office operates and supports the most significant electronic services for the public administration, and maintains the official governmental website and many other web pages for 14 public services. It also provides ICT support for the authorities during elections and referendums. The state owned National Infocommunications Service Company Ltd. is responsible for ICT infrastructure development and maintenance for public administration. This company delivers, operates and supports the ICT 15 infrastructure in the public administration. 16 The most important e-Government service in Hungary is the Client Gate. This is a website based, centralised electronic administration tool, where users can find and download the most frequently used electronic forms. The citizens can communicate with various authorities via the Client Gate. The website provides more than two 17 thousand electronic forms (tax declaration, healthcare, social status, company registry forms, etc.) and more 18 than 80 different types of procedures. As of 2015, the Client Gate has more than two million registered users. 19 Other essential e-Government solutions are the e-Company Registry, e-Justice, and the authenticated 20 electronic form of the Hungarian Official Journal. The Standardised Central File and Document Management System is also a crucial e-Government tool in Hungary. It enables different ministries and other legal authorities 21 to exchange files and electronic documents in an authenticated and digitally signed way. Thanks to these various e-governance solutions, Hungarian citizens' use of e-Government services was 49% in 22 the last 12 months that ranked Hungary to the 16th place among EU 28 countries. 12 EU Digital Agenda, 'Country Ranking Table, On A Thematic Group of Indicators — Digital Agenda Scoreboard', 2014. <http://digital-agenda-data.eu/charts/country-ranking-table-on-a-thematic-group-of-indicators#chart={"indicatorgroup":"bbquality","ref-area":"HU","time-period":"2014"}>. 13 eGovernment in Hungary. <http://eugo.gov.hu/key-facts-about-hungary/egovernment-hungary>. 14 The Central Office for Administrative and Electronic Public Services. <http://www.kekkh.gov.hu/en/scope_of_duties>. 15 National Infocommunications Service Company Ltd. <http://www.nisz.hu/en/about_us>. 16 Client Gate. <https://ugyfelkapu.magyarorszag.hu>. 17 Client Gate – Visiting Data. <https://segitseg.magyarorszag.hu/segitseg/portal/latogatottsagi_adatok.html>. 18 eGovernment in Hungary. <http://eugo.gov.hu/key-facts-about-hungary/egovernment-hungary>. 19 e-Company Registry. <http://www.e-cegjegyzek.hu>. 20 Hungarian Official Journal. <www.magyarkozlony.hu>. 21 eGovernment in Hungary. <http://eugo.gov.hu/key-facts-about-hungary/egovernment-hungary>. 22 EU Digital Agenda, 'Country Ranking Table, On A Thematic Group of Indicators — Digital Agenda Scoreboard', 2014. <http://digital-agenda-data.eu/charts/country-ranking-table-on-a-thematic-group-of-indicators#chart={"indicatorgroup":"egovernment","ref-area":"HU","time-period":"2014"}>. 5