7.5.7.10 Create standards in cybersecurity training and education 7.5.7.11 Train IT personnel of various sectors of Government on how to detect incidents, report incidents, and collaborate with the GM-CSIRT and institutions from other sectors on cybersecurity 7.5.8 Specific objective 6: Establish secure and reliable environment for e-Government and e-commerce with National Public Key Infrastructure 7.5.9 Actions: 7.5.9.1 Create, and periodically update the general public and other sectors on how cyberspace is securely used to deliver e-government and ecommerce services in The Gambia, highlighting the various security features deployed to foster trust. 7.5.9.2 Encourage the use of Public Key Infrastructure (PKI) for transactions to/from Government Ministries, Departments and Agencies to enhance high cyber security levels and trust in delivering public services. 7.5.9.3 Appoint cyber security inspectors who will serve as focal points of contacts to support small and medium enterprises in addressing cyber security needs and method of mitigating cyber threats 7.6 CRISIS MANAGEMENT 7.6.1 PROGRAMME 7: BUSINESS CONTINUITY / RESILIENCY PROGRAM This program will provide measures and mechanisms to effectively manage Crisis, mitigate losses/damages and allow critical infrastructures to recover and reconstitute immediately in order to arrest further disruption of the operation of critical infrastructure. Page 27 of 112 GAMBIA NATIONAL CYBER SECURITY STRATEGY AND ACTION PLAN 2020-2024