PROGRAM OF GOVERNMENT 2017-2020 38 ∎ introduce a single electronic system that will connect all public institutions. This electronic system will provide all applications for public services that the state offer to citizens. Thus, each citizen will be granted a unique digital signature in order to use these applications, following best practices in Scandinavian countries. Hence, we will enable simple control of service provision to citizens, and in the same time put an end to long waiting lines and bribing of administrative servants. This solution will be fully operational by the third year of mandate. In the meantime, in the first 180 days of its mandate, the Government will eliminate all unnecessary documents required by institutions in administrative procedures that will decrease additional costs. The total cost of services will be clearly indicated. Moreover, we will secure electronic issues of the 50 most required certificates or documents, and every six months, the number of e-services provided to citizens will increase by 10 %. ∎ table legal changes for provision of short and efficient administrative procedures. The State Administrative Inspectorate will open a hotline where citizens and companies can report their suspicions of violations in administrative procedures.