Banking services Financial services Life insurance services General insurance services Securities services Laws and guidelines pertaining to CISs outages reports (Service maintenance levels(Note 2)) - Delay and suspension of deposit payments - Comprehensive Guideline for Supervision of - Delay and suspension of loan services Major Banks - Delay and suspension of fund transfers including - Comprehensive Guideline for Supervision of bank transfers Small- and Medium-Sized and Regional Financial Institutions - Comprehensive Guideline for Supervision of Affiliated Financial Institutions - Negotiable securities - Negotiable securities trading, market trading etc. derivatives trading or foreign market - Transaction derivatives trading (Article 2, paragraph mediation, (8), item (i)of the Financial Instruments commission and and Exchange Act) representation for - Mediation, commission or representation negotiable securities for negotiable securities trading, market trading etc. derivatives trading or foreign market - Negotiable securities derivatives trading (Article 2, paragraph etc. settlement (8), item (ii) of the Financial Instruments commission and Exchange Act) - Negotiable securities etc. settlement commission (Article 2, paragraph (8), item (v) of the Financial Instruments and Exchange Act) Examples of CISs outages caused by system failures - Delay and suspension of financial settlements - Comprehensive Guideline for Supervision of Settlement/Money Transfer Agencies - Delay and suspension of electronic records and - Guideline for Administrative Processes Vol 3.: information provision related to fund settlement Financial Companies (12 Electronic credit record agency relationships) - Delay and suspension of insurance claim etc. payments - Comprehensive Guidelines for the Supervision of Insurance Companies - Delay and suspension of insurance claim etc. payments - Comprehensive Guidelines for the Supervision of Insurance Companies - Delay and suspension of negotiable securities trading - Comprehensive Guidelines for the Supervision of Financial Instruments Business Operators, etc. 56 ANNEX 2. EXPLANATION OF CI SERVICES AND CI SERVICE OUTAGE EXAMPLES CI sectors CI services (including procedures)(Note 1) Explanation of services (including services) name (Relevant laws) - Deposits - Receipt of deposits or periodic deposits - Loans (Article 10, paragraph (1), item (i) of the - Exchange Banking Act) - Lending of loans or discounting of bills (Article 10, paragraph (1), item (ii) of the Banking Act) - Currency exchange (Article 10, paragraph (1), item (iii) of the Banking Act) - Financial settlements - Financial settlements (Article 2, paragraph (10) of the Act on Financial Settlements) - Electronic records, - Electronic records (Article 56 of the etc. Electronically Recorded Monetary Claims Act) - Information provision related to fund settlement (Articles 62 and 63 of the Electronically Recorded Monetary Claims Act) - Insurance claim etc. - Receipt of insurance claim etc. payment payments demands - Insurance claim etc. payment screenings - Insurance claim etc. payments - Insurance claim etc. - Accident reception payments - Damage investigations etc. - Insurance claim etc. payments