EXECUTIVE SUMMARY The National ICT Master Plan is developed to operationalise the approved National ICT Policy in order to realise the vision to make Malawi a knowledge based economy by year 2031. The plan spans the years 2014 to 2031, an eighteen year duration which is split into four (4) separate plans. The plan incorporates both remedial and proactive interventions to create opportunities for Malawian citizens in order to create wealth and enhance people’s quality of lives. The recommendations centre on the need to transform our society on the aforementioned four dimensions with ICT: capacity and knowledge community, businesses, infrastructure and the Government. The first plan is a three year plan for the period 2014 to 2016. Subsequent three plans span five year period each. The plan which was derived from people’s voice following a consultative process, also undertook baseline survey and literature references to establish ICT indicators and progress made so far in the ICT sector. The plan is aligned to the MGDS II and has clustered the ten priority areas identified in the National ICT Policy into four logical strategic pillars, namely, Innovation and Human Capital Development, ICT Industry Development and E-Business, ICT Infrastructure Development and E-Government and Growth Sector Development. Each of these Pillars is linked to a Strategic Objective which consists of a set of Key Initiative. Each Key Initiative consists of programmes for implementation. Each of the defined distinct four implementation plans will undertake aspects of initiatives defined for each of the four strategic pillars with special focus on implementing major initiatives on a specific pillar. Plan 1: 2014-2016 National ICT Master Plan is the first part of the ICT Roadmap for Malawi. The end goal is to ensure universal access to information through government investment in ICT infrastructure development. The Plan focuses on ICT infrastructure development which is rolling over from current government activities. This will be implemented parallel to a continuation of initiatives in human capital development. ICT Infrastructure development aims at making broadband internet services accessible at xi Deleted: National ICT