NATIONAL STRATEGY FOR INFORMATION SOCIETY DEVELOPMENT AND ACTION PLAN 2.6.2 Objectives In order for the citizens and their associations to be responsible authorities in the information society it is necessary to support the implementation of the following objectives: O6.01 Support of the local communities in the creation of local sustainable policies for ICT; O6.02 Building coherent policies in order for all sectors to be able to offer e-services that shall be unified, standardised, accessible, secure, of high quality, user-friendly and aware of the needs of the citizens, irrespective of their location and social status. It is necessary to formalise the obligations, the interoperability, the deadlines, and the quality of the service or any eservice that involves mutual communication at several levels of authority; O6.03 Enabling accessible e-services irrespective of the software platform, which shall use open standardised formats14 of documentation and exchange of information; O6.04 Creation of favourable environment and practice of good governance in order for the citizens to be able to participate in the overall social process, as well as in the process of decision-making at the local and at the national level with the assistance of the ICT tools; O6.05 Overcoming of the digital divide through solutions, continual training for increasing of public awareness, as well as the knowledge of ICT and e-citizens' education;' O6.06 Support of the development of the local contents, as one of the agents for increase in the number of Internet users. 2.6.3 Strategic Measures and Responsible Authorities In order for this Strategy to be translated into reality, apart form the political will and consensus, it is necessary to establish a substantive and more active partnership among the responsible authorities of this Strategy, who shall enable the citizens to be involved not only as beneficiaries of e-services, but also as participants in the decision-making process. The following responsible authorities shall be involved in the realisation of the strategic measures: • • • • • • • • • • • • • 14 Government of the Republic of Macedonia; Public enterprises, agencies and services; Parliament of the Republic of Macedonia; Local Self-Government Units; Information Society Agency; Civil Servants Agency; The citizens of the Republic of Macedonia Civil Society Organisations; Education institutions; Media; Ministry of Environment and Physical Planning The business sector; Donors and foreign foundations. In accordance with the present and further recommendations of the European Union. Also, while standardising, it is necessary to take into account the future widening of the fund of e-services towards the citizens initiated with the process of accession of the Republic of Macedonia to the European Union. NATIONAL STRATEGY FOR INFORMATION SOCIETY DEVELOPMENT AND ACTION PLAN 51