NATIONAL STRATEGY FOR INFORMATION
SOCIETY DEVELOPMENT AND ACTION PLAN
recommendation for choices, unifying the Internet user interfaces and defining standards
for documents, information and services exchange. The use of advanced technologies is
recommended. Interoperability involves communication between the units of central and
local Government;
• Providing information systems management and Government knowledge management;
• Partnership with the non-Governmental sector and the business community, which
represents a key element in the process of successful implementation and achieving of
efficient services. Redesigning of processes will enable the integration of new processes, on
a vertical level, between the users of services and the Government, and on a horizontal
level, between the state institutions.
The provision of information must be in compliance with the following principles:
• Each entity must guarantee equal options for access to information;
• To define a registry of all registries with rights and obligations for continuous updating;
• The information must be officially secured and user-friendly;
• The responsibility for public information validity must be strictly defined in order to increase
the information authenticity.
5. Electronic transactions for e-Government services that encourage economic and
social prosperity
The e-Government electronic transactions are offered by the Government, state administration
bodies and the local self-Government units. This concept upholds the traditional methods of service
provision, and it also establishes new channels through which the citizens, the business community and
the other organisations will be served with faster, secure and more accessible services and information.
New channels are identified through: call-centres, web-portals, one-stop shops, mobile devices, digital
television, which must be integrated, web-technologies based. They include portal design for:
• Information on activities of the Government of the Republic of Macedonia;
• Preparation and managing of the Government sessions;
• Prompt information on amendments and MPs' questions;
• All existing services for the citizens and the business community;
• e-procurement system - a transparent public procurement system;
• E-taxation system - submission of data to the Public revenue Office;
• E-budget system, which would enable a transparent method of planning and monitoring of
budget funds allocation;
• One-stop-shop for companies for their registration and day-to-day functioning.
Furthermore, the electronic transactions include the following:
• E-Government solutions, given that there are more mobile phone users than Internet users;
• Solutions involving geographic information systems - GIS, i.e. that process information by
analysing the spatial component. With this, the INSPIRE-Initiative directives would be
followed, which is proposed by the European Commission for harmonisation of noncoordinated national approaches towards creation of geographic data in the Member
States of the European Union in order to unify all GIS-data sources, and to enable a
unified system for access and exchange of GIS-information and data from different servers
throughout Europe, created and organised by various institutions and organisations;
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